The products are delivered to the shipping address, indicated during the process of order. All National and International Orders are sent via DHL EXPRESS. You may be contacted directly via our courier, their partners or Customs regarding your shipment. Please ensure full and correct name of recipient is given for delivery address to avoid delays or further charges, of which SIRAINER declines from now any responsibility.
ITALY: 1-3 business days
EUROPE: 1 week average
REST OF THE WORLD: 1-2 weeks avarage
The delivery time may vary and is only indicative, without this being contested to SIRAINER as non-fulfillment or breach of contract.
Whitin 24 hours, your order will be submitted to acceptance and will be prepared without any further contact. Some orders may require further verification. In such cases we will contact you.
SIRAINER is not responsible for any delays caused by the customs clearance process, late payments or any other situation, beyond our will. Any package will be considered lost after 90 days of failed delivery at the address from the day when the package was shipped.
IMPORT DUTIES & TAXES
International orders may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. The customer/recipient will be responsible for payment of any such duties and/or taxes in addition to the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order, and this excludes any liability of SIRAINER.
If you have any question please feel free to contact us by email at firstname.lastname@example.org